How do I return an item?

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS AND RETURNS PROCEDURE CAREFULLY BEFORE USING THIS WEBSITE. All circuit board sales from this site are final, as is usual with this sort of electronic PCB supply, once the board has been purchased. The boards can be damaged by incorrect installation in a machine, and can also be damaged by existing faults in the machine, this is not covered by a warranty. The boards are not supplied for testing purposes to enable the user to establish where the fault lies in the machine, this must be done by correct fault finding by a suitably qualified person. As all circuit boards are tested before despatch, failure due to a manufacturing fault is unlikely. If a board is suspected to have failed (within three months), it can be returned by obtaining a returns number, the board will then be tested to establish the cause of failure. If due to user error, or faults in the machine, the repair is chargeable. In any cases of return, postage is payable by the purchaser, for return of item. In the case of damage in transit claims, the purchaser is responsible for claims with the relevent carrier. All items are sent by an insured method, usually special delivery. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Please contact customer service for any more information on returning an item.